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Use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies used on our site

  • Strictly necessary cookies:

    • These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies:

    • They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies:

    • These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies:

    • These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. The table below explains the cookies we use and why.


Purpose of Cookies

Cookies are text files which contain small amounts of information that may be placed on your browser or device when you visit a website. Some cookies are temporary and only remain for the duration of your browsing session only. Others may be more permanent and may remember your preferences unless you choose to delete them.

Is essential for our site or enables us to:

  • Estimate our audience size and usage pattern.

  • Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests

  • Speed up your searches.

  • Recognise you when you return to our site.

  • Allow you use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.


Cookie Name

  • The list below explains the cookies we use and why:

  • XSRF-TOKEN - used for security reasons. Duration is session. This is an essential cookie.

  • hs - used for security reasons. Duration is session. This is an essential cookie.

  • svSession - used in connection with user login. Duration is 2 years. This is an essential cookie.

  • smSession - used to identify logged in site members. Duration is session. This is an essential cookie.

  • bSession - used for system effectiveness measurement. Duration is 30 minutes. This is an essential cookie.

More information

You can learn more about cookies by visiting

The following links explain how to access cookie settings in various browsers:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control and we cannot accept any liability for the third party’s compliance with its legal obligations. These cookies are likely to be analytical/performance cookies or targeting cookies.

Advertising cookies can be de-activated by visiting the consumer page to manage the use of these types of cookies. To opt out of re targeted ads on Google, please refer to the help article from google:


You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find out more information about how to opt out of interest-based advertising at:

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